Manufacturing Transformation Group
Last updated: 22 October 2026
Manufacturing Transformation Group (“MTG”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly, securely and transparently.
This Privacy Policy explains what personal information we collect, how we use it, who we may share it with, how long we retain it, and the rights available to you when you visit our website, contact us, subscribe to communications or otherwise interact with MTG.
Manufacturing Transformation Group is located at:
Manufacturing Transformation Group
1007 North Orange Street
4th Floor #42
Wilmington, Delaware 19801
USA
MTG is the data controller responsible for the personal information described in this Privacy Policy.
Our website is:
https://www.mtg-transform.com/
For privacy-related enquiries, please contact:
This Privacy Policy applies to personal information we process in connection with:
Third-party websites and platforms linked from our website have their own privacy practices. MTG is not responsible for how those organisations process personal information.
The information we collect depends on how you interact with MTG.
This may include:
When you use our website, we and our technology providers may collect information such as:
Some of this information is collected using cookies and similar technologies. See Section 9 below.
If you are a prospective, current or former client, partner, supplier or professional contact, we may maintain information such as:
Where permitted by applicable law, MTG may also obtain professional or business information from sources including:
We use this information for legitimate business development and relationship-management purposes.
MTG does not intentionally collect sensitive or special-category personal information through its website.
We may use personal information for the following purposes.
When you contact MTG, we use the information you provide to understand your enquiry, communicate with you and determine whether and how we may be able to assist.
When MTG is engaged to provide consulting or related services, we process information needed to manage the engagement, communicate with relevant parties, deliver the work and administer the business relationship.
We maintain appropriate CRM and communication records relating to prospective, current and previous clients and professional contacts.
This enables us to manage relationships, maintain relevant business history, follow up where appropriate and understand previous interactions with MTG.
We may use professional contact and company information to identify organisations or individuals that may reasonably have an interest in MTG's services.
Where we conduct business development outreach, we do so subject to applicable privacy and electronic communications laws and provide appropriate ways to opt out of further marketing communications.
Where permitted by applicable law, and where required with your consent, we may send information including:
Submitting a general enquiry or downloading a resource does not by itself subscribe you to marketing communications.
Where an option to receive marketing communications is offered, it is presented separately and participation is optional.
You can unsubscribe from marketing communications at any time using the unsubscribe option included in our emails or by contacting contact@mtg-transform.com.
We may analyse how visitors find and use our website to:
We use information where necessary to operate, maintain and protect our website, systems and business.
We may process information where necessary to comply with applicable legal, tax, accounting or regulatory requirements, respond to lawful requests, and establish, exercise or defend legal claims.
Where the GDPR, UK GDPR or similar privacy legislation applies, MTG relies on an appropriate legal basis for processing personal information.
| Activity | Typical legal basis |
|---|---|
| Responding to an enquiry | Legitimate interests and/or steps taken before entering into a contract |
| Providing consulting services | Performance of a contract |
| Managing client and business relationships | Legitimate interests |
| Maintaining CRM and relationship history | Legitimate interests |
| Relevant B2B business development | Legitimate interests where permitted by law |
| Marketing where consent is required | Consent |
| Marketing otherwise permitted by applicable law | Legitimate interests, subject to your right to object |
| Non-essential cookies and tracking where consent is required | Consent |
| Website operation and security | Legitimate interests |
| Accounting and regulatory records | Legal obligation |
| Establishing or defending legal claims | Legitimate interests and applicable legal provisions |
Where we rely on legitimate interests, we consider whether our interests are proportionate and whether your privacy rights require greater protection.
Where processing relies on consent, you may withdraw that consent at any time.
MTG distinguishes between communications necessary to respond to an enquiry or conduct a business relationship and optional marketing communications.
Agreeing that MTG may contact you regarding an enquiry does not automatically mean that you have agreed to receive marketing communications.
Where we ask whether you would like to receive manufacturing insights, resources or other MTG marketing communications, this choice is separate and optional.
You may unsubscribe at any time.
We may retain limited information about an unsubscribe request so that we can continue to respect your preference.
Unsubscribing from marketing does not prevent MTG from sending necessary communications relating to an enquiry, project, contract or existing business relationship.
Access to personal information is limited to people and organisations that reasonably require it for the purposes described in this policy.
These may include:
Where third parties process personal information on our behalf, we expect appropriate contractual, privacy and security safeguards to be in place.
MTG uses HubSpot for business functions including CRM, website forms, website management, analytics and marketing communications.
HubSpot processes information in accordance with its contractual and data-protection arrangements. You can review HubSpot’s Privacy Policy and Data Processing Agreement, which includes mechanisms such as the EU Standard Contractual Clauses for applicable restricted international transfers.
MTG operates internationally.
Personal information may therefore be accessed or processed in countries other than the country in which it was originally collected.
MTG's primary company address is in the United States, and authorised MTG personnel may also access business and CRM information from South Africa.
Our technology and service providers may process information in additional countries.
Where applicable privacy law requires safeguards for an international transfer, MTG and its providers use appropriate lawful mechanisms. Depending on the circumstances, these may include:
For example, HubSpot's current Data Processing Agreement incorporates Standard Contractual Clauses for applicable restricted transfers.
Our website uses cookies and similar technologies.
Depending on the technologies currently enabled, these may be used for purposes such as:
We use a cookie consent banner to request and manage consent for non-essential cookies where required by applicable law. Embedded third-party content, including video players such as YouTube, may use additional cookies and similar technologies when loaded. These services have their own privacy practices.
Visitors can manage their choices through the cookie and privacy controls provided on the website.
You can also control cookies through your browser settings, although disabling certain technologies may affect website functionality.
The cookie preference controls describe the categories of cookies managed through the banner. As website technologies change, the cookies used by third-party services may also change.
MTG retains personal information only for as long as reasonably necessary for the purposes for which it was collected and for legitimate legal and business requirements.
Retention periods vary according to the type of information and the nature of our relationship with you.
In determining how long information should be retained, we consider factors including:
Historical CRM, client and professional relationship records may therefore be retained for longer than website analytics or other short-term technical information where there is a legitimate reason to maintain that business history.
When personal information is no longer reasonably required, it will be deleted, anonymised or otherwise handled in accordance with applicable requirements.
Where someone unsubscribes from marketing communications, MTG may retain sufficient information to ensure that the unsubscribe preference continues to be respected.
MTG uses reasonable and appropriate technical and organisational measures designed to protect personal information against:
Access to business and CRM information is limited to authorised users where appropriate.
We also rely on security safeguards provided by our technology and service providers.
No electronic storage or transmission method can be guaranteed to be completely secure, and MTG cannot guarantee absolute security.
If you believe information you have provided to MTG may have been compromised, please contact:
Depending on where you live and the privacy laws that apply to you, you may have rights relating to your personal information.
These may include the right to:
These rights may be subject to exceptions or conditions under applicable law.
To exercise a privacy right, contact:
We may ask for information reasonably necessary to confirm your identity before processing a request.
MTG may use technology and automated tools to assist with activities such as:
These tools support MTG's business processes.
MTG does not rely solely on automated processing to make decisions about individuals that produce legal effects or similarly significant effects.
MTG provides business-to-business manufacturing consulting services and its website is not directed towards children.
We do not knowingly seek to collect personal information from children under the age of 16 through our website.
If you believe that a child has provided personal information to MTG, please contact us.
Our website may contain links to websites or services operated by third parties.
Those organisations are responsible for their own privacy practices. MTG recommends reviewing their privacy notices before providing personal information to them.
We may update this Privacy Policy periodically to reflect changes in:
The Last updated date at the top of this page will show when the policy was most recently revised.
Where required by applicable law, we will provide additional notice of material changes.
Questions about this Privacy Policy, our handling of personal information or your privacy rights can be sent to:
Manufacturing Transformation Group
1007 North Orange Street
4th Floor #42
Wilmington, Delaware 19801
USA
Email: contact@mtg-transform.com
If applicable law gives you the right to complain to a privacy or data-protection authority, you may also contact the authority responsible for data protection in the country where you live or work.
