Over the years we have met countless factory owners and middle managers who told us that our approach to manufacturing improvements wouldn't work in China. And yet, we have quite a few success stories under our belt (a few of which are narrated in case studies such as this one).
There are several reasons behind a factory manager's reluctance to hire a consultancy to improve his organization:
- Many Chinese consultants act as teachers. They come, they preach, they leave, and nothing has changed.
- There is always resistance to change within any company. It can be deadly if it comes from the owner's family members. Or it can be dealt with, but a few "bodies" are often left behind because certain managers just won't open their mind and will keep resisting any type of change.
- The person currently in power has a strong vested interest in keeping the operations suboptimal. For example, the general manager is getting plenty of kickbacks from suppliers -- how to expect her to accept an ERP that will make her misconduct easy to detect?
- "Is there really a better way, when all competitors seem to be doing the same thing?" This is a valid point but it is easy to counter with some international ratios (e.g. the proportion of indirect vs. direct staff).
- The owner and his top managers have a few misconceptions in mind (see below). These can be hard to dislodge.
We have compiled the most common misconceptions about improvements in the Chinese manufacturing sector:
- All Factories Should Try to Automate their Processes
- Training a Chinese Workforce is Useless
- Large Batches are the Key to Lower Costs
- Paying Production Operators by the Piece Improves Productivity
- Clean and Safe Workshops are a Luxury
- Higher Quality Means Higher Costs
We explained our views in the attached e-book:
Download the e-book now (no registration required)
In an age of ever-increasing costs, improvements in the way manufacturing operations are run are a must. The factories that understand it and put it into practice will be tomorrow's survivors. We wish good luck to the others.